It’s not every day a customer calls with a three-hour deadline.

A major international hotel group found themselves in a bit of a bind. With guest check-in just hours away, they discovered they had completely run out of hotel key cards. Their usual supplier couldn’t turn around a new order in time, so they reached out to Imprint Plus to see if there was anything we could do.

There was.

Even though it was their first time ordering from us, our team quickly got to work. With some fast coordination and a little teamwork behind the scenes, we were able to process and prepare their key card order in under two hours.

But we didn’t stop there. The customer arranged to pick up the order directly from our warehouse in Richmond, BC, getting their key cards in hand before guests started arriving.

Crisis averted.

What started as an urgent, last-minute request turned into a great first experience with Imprint Plus. The customer was incredibly appreciative of how quickly our team responded, sharing that they plan to make Imprint Plus their regular supplier for key cards and name badges moving forward.

That’s one of the perks of working with a Canadian supplier like Imprint Plus. With warehousing and customer support right here in Canada, Canadian hotels and hospitality teams have a local partner close by when they need products quickly.

For Canadian hospitality teams, it’s one more reason to keep a supplier close to home.

Sometimes, it’s the little details that pull a team’s look together.

A great name badge helps customers know who they’re talking to, but it can also be part of your overall brand experience. That’s what inspired our newest name badge: The Beveled Badge.

With its angled edge and clean design, the Beveled Badge gives a classic name badge a more dimensional look. The beveled edge catches the light as you move, creating subtle highlights that help the badge stand out without being flashy.

Comfortable enough for every shift

Good design isn’t just about how a badge looks. It needs to work for the people wearing it, too.

The Beveled Badge is lightweight and designed for comfortable all-day wear, with pin and magnetic fastening options to fit your team.

A polished look with a little extra sparkle

If you’re looking for something beyond a standard flat name badge, the Beveled Badge offers an easy upgrade.

Ready to take a closer look? Explore the new Beveled Badge and give your team a name badge that stands out.

We’re putting the spotlight on Jhesusa, our latest Wall of Success winner!

Jhesusa was already grateful to be nominated, so being chosen as this month’s winner was a pretty special moment. And honestly, that says a lot about Jhesusa. She’s someone who notices the people around her, values strong relationships and doesn’t take recognition for granted.

Good Work Starts With Good Conversations

For Jhesusa, some of the biggest wins don’t always come with a big announcement or a finished project.

A lot of great work starts with a conversation.

Listening. Asking questions. Learning from someone else’s perspective. Those moments help Jhesusa connect the dots and figure out how to move things forward. She believes the results tend to follow when you take the time to understand the people and ideas behind the work.

Her Ideal Two-Day Getaway? Keeping It Simple.

When she’s not working, Jhesusa enjoys spending time with her family and making space for a little self-care.

Give her a spontaneous two-day break and she wouldn’t need an elaborate itinerary. Just some quality family time, a chance to recharge and a little room to slow down.

Sounds pretty good to us.

Her advice to anyone new at Imprint Plus?

Leave the ego at the door.

For Jhesusa, humility can take you a long way. It opens doors, helps build genuine relationships and reminds you that there’s always something new to learn, no matter how much experience you have.

Come Say Hi

Jhesusa is always happy to chat, and she genuinely believes everyone has something they can teach her. At the same time, she hopes she can share a thing or two with the people around her.

So, if you haven’t had a chance to get to know Jhesusa yet, consider this your invitation to start a conversation.

Congratulations, Jhesusa! We’re so happy to celebrate you.

If you read the latest issue of Kostuch Hotelier Magazine, you may have spotted Imprint Plus. 

We’re proud to be featured alongside the people and businesses that make Canada’s hospitality industry what it is. From hotels and restaurants to the teams working behind the scenes, Canadian hospitality is built on people who care about the guest experience and the details that make every stay or visit memorable. 

For Imprint Plus, supporting Hospitality has always been about more than providing products. It’s about being a dependable Canadian partner for the teams who keep hospitality moving.

Based in Canada, ready for hospitality

From name badges and hotel key cards to signage and identification products, Imprint Plus offers a wide range of products, with inventory stocked right here in Canada.

For hospitality teams, having a Canadian source can make ordering branded materials a little simpler. Whether you’re outfitting a new team, refreshing your property’s signage, or getting ready for a busy season, you have a supplier close to home that understands the importance of quality, consistency, and dependable service.

From coast to coast

Imprint Plus manufactures many of our products in Richmond, BC and ships across the country, supporting hospitality teams in communities from coast to coast.

That combination of Canadian manufacturing and nationwide shipping gives customers the best of both worlds: a reliable Canadian source with the reach to support hospitality teams across the country.

Service right in your backyard

And then there’s the people behind the products.

Having a Canadian team means customers have support close to home when they need it. Whether you have a question about a product, need help finding the right solution, or have a specific request, Imprint Plus is here to help.

A feature worth sharing

We’re proud to see Imprint Plus featured in Kostuch Hotelier Magazine, but we’re even more excited about what that visibility represents: connecting with more hospitality teams across Canada and showing them what a reliable Canadian supplier can offer.

Proudly head-quartered in Canada. Shipped across the country. Service right in your backyard.

That’s Imprint Plus.

Have you ever noticed how quickly a name badge tells you who you can ask for help in a store?

It’s a small detail, but it makes a difference. Whether you’re looking for a different size, trying to find a product, or heading to the checkout, a clear name badge helps make those interactions feel easier and more personal.

That’s why we’re excited to partner with Nordstrom Rack as their name badge provider.

With stores across USA, Nordstrom Rack chose custom plastic name badges with a sleek metallic finish and a bold black logo, a design that feels clean, modern, and instantly recognizable on the sales floor.

Consistency across every location

For retailers with stores across the country, consistency matters. Customers expect the same brand experience wherever they shop, and employee identification is part of that experience.

A standardized name badge program helps create that consistency, making it easier to keep teams looking professional as stores grow and employees change.

Keep an eye out

Next time you’re shopping at Nordstrom Rack, take a look at the team’s new name badges. You might just spot a little Imprint Plus craftsmanship in action.

We’re proud to help retailers create custom name badges that make it easier for customers to connect with employees while keeping every location looking on-brand.

Three Years. Three Wins. One Great Team.

Imprint Plus is proud to be named one of PPAI’s Greatest Companies To Work For in 2026, making it the third year in a row. And yes, we’re calling it a three-peat.

The award, presented by the Promotional Products Association International (PPAI), recognizes companies based on feedback from their employees. That’s what makes this recognition especially meaningful. It comes from the people who experience our workplace every day.

Three years in a row is a pretty big deal. But more than anything, it’s a reflection of the people behind Imprint Plus and the team that makes this a great place to work.

A workplace built around its people

Imprint Plus is made up of a lot of different teams, roles, and personalities, and that’s part of what makes it work. From the people making products and helping customers to the teams behind sales, marketing, operations, and everything in between, everyone brings something different to the table

This PPAI recognition highlights many of the qualities employees value at Imprint Plus, including work/life balance, confidence in leadership, strong values and ethics, teamwork, open communication and opportunities for growth.

Those qualities don't happen by accident. They come from everyday efforts to create an environment where people are encouraged to share ideas, take ownership of their work, support one another and continue learning.

Our values of innovation, service excellence, quality, accountability, and teamwork shape the way we approach our work every day. They influence how we solve problems, support our customers and each other, and take pride in what we do.

Three years of recognition

Being recognized once is an accomplishment. Being recognized for three consecutive years makes it something the entire team can be proud of.

In 2024, Imprint Plus was recognized among PPAI's Greatest Companies To Work For, with employees pointing to growth opportunities, excellent teamwork and open-minded leadership as some of the things they valued about working at the company.

The company was recognized again in 2025, when employees highlighted good communication, training and tools, efficiency and excellence, and confidence in their futures.

Now, with a third consecutive recognition in 2026, the achievement represents something bigger: a culture that continues to grow while staying focused on the people behind the work.

Thank you to the Imprint Plus team

This recognition belongs to everyone at Imprint Plus.

Thank you to the people who bring new ideas to the table, help a teammate through a busy day, solve problems for customers, keep things moving behind the scenes and make Imprint Plus a place where people can do their best work.

Here's to the people who make Imprint Plus a great place to work.

Summer is winding down, and many businesses are preparing for staffing changes as student employees return to school, seasonal contracts end, and schedules shift.

Whether you manage a restaurant, hotel, retail store, or attraction, this time of year often means balancing onboarding, training, and maintaining the level of customer service your business is known for.

If you’re bringing in new hires to fill in the gaps, you may be asking: how can I prepare for this transition period so that my team feels supported?

The good news is, a little preparation goes a long way in helping your team stay organized, professional, and customer-ready throughout the transition.

Here are 5 Ways to Prepare for End-of-Summer Staff Turnover

3. Help customers recognize employees in training

Small details can make the biggest difference during onboarding.

Badge Talkers are a simple way to let customers know when an employee is still learning. A small "In Training" badge attachment helps set expectations while encouraging patience and understanding.

This way, your new hires can learn in a supportive environment that helps them build confidence as they settle in.

Badge Talkers can also be used to highlight languages spoken, years of service, certifications, or current promotions.

4. Choose a badge system that can grow with your team

If your business hires seasonal employees multiple times every year, replacing name badges over and over can quickly become expensive.

Reusable systems like The Mighty Badge™ make it easy to update employee names without replacing the entire badge. Simply print a new insert and swap it into the existing badge frame.

It's a practical solution for businesses with frequent staffing changes, helping reduce waste and costs, while keeping every employee looking professional.

This way, you’ll always be prepared to welcome new hires, no matter when staffing changes happen.

Stay Customer-Ready This Fall

End-of-summer staffing changes are a natural part of doing business, but they don't have to disrupt the customer experience. By preparing ahead of time, making employees easy to identify, and choosing identification solutions that can adapt as your team changes, you can create a smoother transition for both employees and customers.

Ready to prepare for your next hiring season?

Discover name badge products designed to keep your team organized, professional, and customer-ready. Explore our products or contact us to get started.

Busy tourism periods can bring a different kind of pace to a business. Hotels are welcoming more guests, attractions are seeing heavier traffic, restaurants are turning more tables, and teams are working at full speed to keep everything running smoothly.

For the employees behind those experiences, that usually means busier, more active shifts with a faster pace, more guest interactions, more multitasking, and a lot of behind-the-scenes effort to stay helpful, professional and present through it all.

As the busiest stretch starts to ease, it can be tempting to move on to the next big push. But that wind-down period is usually when employee recognition matters most. It’s a chance to show your team that their effort was noticed, the work they put in mattered, and that the company values the role they played in keeping guest experience strong.

4 Employee recognition ideas for your team

Recognition doesn’t need a big budget to make an impact. Sometimes, the most meaningful efforts are simple ones.

1. Thank-you notes - A handwritten note can go a long way in making recognition feel more personal and genuine.

2. Team lunch or outing - A team lunch or outing gives your team a chance to step away from the day-to-day and spend time together in a more relaxed setting.

3. Give a shoutout - A shoutout during a team meeting or in an internal communication is a simple way to recognize employees.

4. A small gift or reward - A small gift or reward can be a simple way to thank employees for their effort and make recognition feel a little more tangible.

Make recognition more tangible with employee recognition products

Sometimes the best kind of recognition is something employees can actually hold and keep. Tangible recognition products turn appreciation into something visible, whether that’s a lapel pin that marks years of service, a medallion that celebrates an achievement, or a badge add-on that shows someone has gone above and beyond.

They help make recognition feel a little more real, and in many cases, they’re wearable too, giving employees a way to show off their achievements, while giving customers the confidence of knowing they’re in good hands.

Build recognition into everyday team culture

Ongoing employee appreciation efforts can be just as important as recognition after a peak season. When recognition is built into day-to-day operations, it gives teams a steady boost of energy throughout the year, reinforces positive performance, and helps appreciation feel more genuine over time.

Instead of only celebrating employees after a busy period, businesses can create repeatable ways to recognize contributions year-round, making recognition a more natural part of company culture.

A name badge program can do more than identify staff. It can become a way to build recognition into everyday team culture. With employee name tags and accessories, businesses can highlight top performers, celebrate milestones, recognize achievements, or call out employees who go above and beyond.

These small, visible touches help employees feel seen for their contributions while giving managers a consistent way to reinforce appreciation, boost morale, and create a stronger sense of pride across the team.

If you’re ready to make employee recognition a more visible part of your team culture, Imprint Plus can help. Contact us to find the right solution for your team.

If you ask Angela Lee what a Digital Commerce Lead does, she won’t launch into jargon. She’ll tell you she keeps the online store running so customers never have to think about it. Buttons that work. Pages that load. Orders that go through without drama.

If e-commerce were a vending machine, Angela is the person quietly restocking it, fixing the jammed slot, and making sure nobody loses their snack. You rarely notice her when everything works, which is exactly the point.

She’s calm, sharp, and relentlessly thoughtful. The kind of person who solves problems before they turn into tickets.

A Win That Felt Earned

When she found out she’d won Wall of Success again, her reaction was immediate disbelief, followed by a very specific joy. This time, she finally got the air fryer. Small victory, deeply satisfying.

The bigger win was behind the scenes. Angela built the Amazon storefront from scratch and drove real sales without spending a single dollar on ads. No shortcuts. No safety net. Just clean execution and smart decisions.

She’s quick to redirect the spotlight, though. She credits Andrew, her manager and mentor, for his patience and trust, and the entire DCM team for being the rare mix of focused, kind, and genuinely fun to work with. In her words, it’s one of the best teams she’s ever been part of. You can tell she means it.

Her Work, Her Way

What excites Angela most is watching the details click. Design, functionality, content, all lining up so the experience feels effortless for the customer. When sales come through or a positive review lands, it feels like a quiet confirmation that the work mattered.

If there’s one thing she wishes more customers noticed, it’s the care baked into the entire experience. Ecommerce looks simple on the surface, but staying current with platforms, updates, and edge cases takes constant attention. Angela wants customers to feel that smoothness, even if they never see the work behind it.

That invisible polish is her signature.

What People Don’t See

Most people don’t realize Angela spends her day as a digital detective. Tracing glitches. Connecting dots. Occasionally negotiating with her computer when it refuses to cooperate.

One moment still stands out. The first Amazon order. That instant YES when the notification came through. Proof that the whole thing worked.

Outside the Screen


Angela is an early bird in every sense. Up at 6 a.m., asleep by 10 p.m., and fully at peace with that rhythm. She calls it old lady energy, proudly.

She used to spend her free time cooking, exploring nature, and trying new restaurants. Now her adventures revolve around Emma, her dog, and the ongoing mission to find more pet-friendly spots around Vancouver. Mountains are next on the list, trails included.

Quick Picks

Sweet or salty? Salty. Hot soup over boba these days
Coffee or tea? Tea, always. Caffeine is not invited
Mountains or beaches? Mountains
Planner or go-with-the-flow? Planner, with backups
One word friends would use? Reliable

Looking Ahead

Angela is excited to keep refining the digital experience. Smarter reordering. A stronger design system. Faster, smoother interactions that make online shopping feel almost fun. Maybe even with a little digital confetti along the way.

Her advice for anyone new is refreshingly honest. Ask questions. Try things. Laugh when something breaks. You’ll make more impact than you think.

Moving to Vancouver was already a big leap. New city, new routines, everything unfamiliar. Imprint Plus gave her the trust to keep growing, and somehow it’s already been almost three years. She’s grateful for the work, the team, and the space to keep leveling up.

Why Angela Matters

Angela makes things work quietly and consistently. She brings order to chaos, clarity to complexity, and care to systems most people take for granted.

The Wall of Success celebrates results, but it also celebrates the people who make those results possible without needing applause.

Angela is one of those people.

Metal badges give a premium, durable, high-impact look. Plastic badges offer the best flexibility, customization, and affordability for growing or high-turnover teams. The right material depends on how often your staff changes, how your uniforms are positioned, and how much brand impression matters in your industry. 

Why Businesses Compare Metal and Plastic Badges 

Choosing the right name badge material has more influence than people expect. Uniform elements shape how customers perceive service quality and professionalism. 

A found that uniform details, including visible identification, significantly affect customer trust and perceived service quality. People feel more comfortable and more confident interacting with clearly identified staff. 

When teams explore name badge options through providers like Imprint Plus, they often want to understand which material best supports their customer experience, budget, and staffing realities. 

Metal and plastic badges both serve different needs. Understanding the differences helps teams make confident decisions instead of guessing. 
 
Metal vs. Plastic ���ճԹ� at a Glance 

Metal Badges

• More durable and longer lasting
• Premium and polished aesthetic
• Best for guest-facing or brand-forward roles
• Slightly heavier
• Higher price point
• Supports engraving and premium printing 

Plastic Badges 

• Lightweight and easy to wear
• Highly customizable with full color printing
• More affordable per badge
• Ideal for large or fast-changing teams
• Supports reusable insert systems
• Strong enough for everyday use 

A Deeper Look at Performance and Material Differences 

To make an informed choice, it helps to break down how metal and plastic perform in real environments. 

Durability 

Metal: Metal badges are built to last. They resist normal wear and tear and hold up well across long shifts, heavy uniforms, or environments with constant guest interaction. Coated metal reduces scratching. However, metal can dent if dropped on hard surfaces. 

Plastic: High-quality coated plastic is surprisingly durable. It resists cracking, stays lightweight, and looks polished with proper printing. While it does not match metal’s longevity, it performs well for roles with frequent movement, training cycles, or quick role changes. 

Weight and Comfort 

Metal: Metal has more weight and presence. On a formal uniform, it feels intentional. On lightweight uniforms, some staff may prefer something lighter. 

Plastic: Lightweight plastic excels in physically active or fast-paced settings where comfort matters, such as retail floors, grocery aisles, or event environments. 

Customization Options 

Metal:

• Works well with engraving, etching, and contrast printing
• Ideal for sleek minimal branding
• Suits luxury, hospitality, and corporate environments 

Plastic: 

• Full color printing, gradients, icons, and complex images
• Custom shapes and sizes available
• Ideal for brands that want creative or colorful identity elements 

Plastic is often chosen for departments that use color-coded or role-coded badges. 

Cost Breakdown 

Grounded in verified supplier listings: 

Plastic ���ճԹ� 
Typical small-volume pricing:

• 4 to 9 USD per badge 

Metal ���ճԹ�

• 7 to 15 USD per badge 
  (Some engraved metal listings go up to 19 USD for low-volume custom orders) 

Premium Styles 

• Bamboo-look, wood-inspired, or shaped metals can cost more, depending on finish and volume.

Reusable Insert Frames 

Plastic or metal reusable frames:

• 3 to 8 USD for the frame
• Inserts cost only cents to replace 

Attachment Costs

• Magnetic backings usually add 1.50 to 2.50 USD 
• Pins or clips are typically included or low-cost 

Volume discounts often range between 10 to 40 percent depending on order size. 

Which Industries Should Use Metal Badges 

Metal badges stand out in industries where brand perception, guest experience, and polished uniforms matter. 

Hospitality

• Hotels, resorts, casino floors, and spas
• Metal aligns with elevated guest service and premium uniforms.

Restaurants

• Fine dining, boutique cafés, and formal front-of-house roles
• Metal communicates professionalism and stronger brand cues. 

Corporate Offices

• Receptionists, administrators, client-facing teams
• Metal suits business attire and reinforces a cohesive corporate identity. 

Healthcare and Clinics

• Durability and clarity matter in clinical settings
• Metal withstands repeated cleaning when coated properly. 

Luxury Retail

• Jewelry, cosmetics, premium apparel
• Badges contribute to the brand experience. 

Which Industries Should Use Plastic Badges 

Plastic badges shine in fast-paced, high-volume, or high-turnover environments. 

Retail Stores

• Grocery, apparel, electronics, and multi-location retail teams
• Plastic is lightweight, easy to update, and affordable for large teams. 

Quick-Service Restaurants

• Fast-paced environments where badges must be comfortable and replaceable.

Education and Municipal Staff 

• Schools, libraries, recreation centers
• Full color printing helps with role clarity and visual identification.

Events and Conferences

• Short-term staffing, shifting volunteer roles, and seasonal events
• Plastic provides cost-effective consistency. 

Large Teams with Ongoing Hiring

• Teams that update job titles or onboard many employees benefit from reusable plastic badge systems.

Reusable vs Non-Reusable: Material Matters Less Than the System 

Many teams do not realize that both metal and plastic can be reusable.

• Metal frames with insert windows
• Plastic frames with insert slots
• Badge talkers for roles, seasonal tags, or promotions 

Reusable systems, including options offered by Imprint Plus, help teams avoid reordering entire badges when names or titles change. This matters most for retail, dining, and hospitality teams who update their roster often. 
 
Environmental Considerations 

Plastic Options 
Some coated plastics are lightweight, long-lasting, and available in lower-waste formulations. 

Metal Options 
Metal is durable, which means fewer reorders. Some types can be recycled depending on the finish. 

Bamboo-Look Alternatives 
Wood-inspired finishes provide a natural aesthetic for brands prioritizing eco-friendly visuals without sacrificing durability. 

Common Misconceptions About Metal and Plastic Badges 

“Plastic looks cheap.” 
High-quality coated plastic with proper printing looks polished and professional. 

“Metal is too heavy.” 
Modern alloys are lighter than older materials and feel comfortable even during long shifts. 

“Metal is always expensive.” 
Bulk pricing and reusable frames make metal more accessible than many expect. 

“Plastic breaks easily.” 
Coated plastic is stronger than people assume and holds up well for active roles. 
 
Real Industry Scenarios 

Scenario 1: A Boutique Hotel Redesigns Its Uniforms 
They choose metal badges for the front desk and concierge because it reinforces their brand’s premium feel. Back-of-house chooses plastic reusable badges for practicality. 

Scenario 2: A National Grocery Chain Needs 200 Seasonal Hires 
Plastic reusable badges keep costs predictable. Managers only update inserts for promotions or new names. 

Scenario 3: A Café Chain Modernizes Staff Appearance 
Metal badges for supervisors, plastic badges for rotating roles like barista, runner, and cashier. 

Scenario 4: A Multi-Location Corporate Office 
Metal badges for client-facing jobs and plastic badges for administrative teams who update titles often. 

Frequently Asked Questions 

Which lasts longer? 
Metal usually lasts longer, especially with a protective coating. 

Which is more cost-effective? 
Plastic is more affordable for larger teams. Reusable systems reduce total cost for both plastic and metal. 

Does engraving cost more? 
Yes. Engraving metal badges increases production cost. 

Can both types use magnets? 
Yes. Magnetic backings are available for metal and plastic. 

Which material gives a more premium look? 
Metal provides a stronger premium impression. 

Can teams mix materials? 
Yes. Many organizations use a mix based on role or department. 

Final Thoughts 

Metal badges work best for premium uniforms, guest-facing positions, and environments where a polished look matters. Plastic badges offer flexibility, affordability, and high customization for large teams or rapid staffing changes. If your team is exploring metal or plastic badge options, Imprint Plus offers customizable and reusable systems that support different industries and uniform needs.